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The people behind the guide

Our editorial roles

Each role brings a different question to a page: is it understandable, is it useful, and can a reader see how we reached the explanation?

Editorial lead

Maya Bennett

Maya shapes the guide for people who are new to online games. She looks for plain explanations of unfamiliar terms, compares genres by the kind of experience they offer, and checks that a recommendation includes enough context to make sense. During final copy review, she looks for unsupported certainty, confusing transitions, and advice that assumes every reader already knows how a games site works.

Her editorial interest is helping readers make a comfortable first choice. That means explaining what a game asks of a player, how a typical session may feel, and what to check before creating an account or spending money. Maya also keeps the guide’s tone practical: a comparison should help someone decide what to explore, not promise a particular result.

Games researcher

Alex Chen

Alex gathers and organises publicly available publisher information, including game categories, access requirements, device notes, and terms that can affect a reader’s first visit. When a detail changes, Alex checks the relevant publisher pages and flags copy that may need a fresh review. Research notes distinguish a publisher’s own statement from the guide’s explanation, so readers can tell where a claim comes from.

Alex also maintains the comparison framework used for ranked selections. The work is to make criteria consistent and understandable, not to imply that one list can suit every person. A category label or access detail is useful only when it is described clearly and checked against available source information.

Reader experience editor

Sophie Martin

Sophie reviews how the guide reads from a visitor’s point of view. She checks heading flow, definitions, link wording, and whether a page can be scanned without losing important qualifications. She also reviews family suitability guidance with care: age ratings and publisher policies are signposts for further checking, not a substitute for a household’s own standards or a guarantee that every title is appropriate.

Reader questions and correction requests are part of this role. Sophie records the page and detail a reader identifies, routes the note for review, and helps make the resulting explanation easier to follow. The aim is a respectful response and a visible improvement to the guide when the evidence supports a change.

A repeatable editorial process

How we work together

01

Research the details

We begin with publisher information and other relevant primary material. We note access conditions, available categories, and wording that may affect a Canadian reader. If a claim cannot be supported by the information we can review, we narrow it or leave it out instead of presenting a guess as fact.

02

Write for a real decision

The draft explains what a reader can compare and what they may want to check next. We define specialised terms, separate general guidance from publisher-specific rules, and avoid language that suggests a game guarantees enjoyment, winnings, or a particular outcome.

03

Review and maintain

Before publication, the team reviews claims, reading flow, and the connection between evidence and wording. We revisit key selections at least quarterly, and a reader’s well-described correction can prompt an earlier check. This is a research and editorial review process; it is not a claim that every game has been exhaustively played or independently tested.

Questions and corrections

Contact the team

Send a note to [email protected] for a games question, a reader suggestion, or a correction to the guide. Include the page address and game or publisher name, then describe the specific detail you would like us to review. A link to a relevant publisher page can help us check the context.

Our editorial inbox is monitored Monday to Friday, 09:00–17:00 Eastern Time. We aim to reply to email within two business days; a detailed research question may take longer while we verify the information. For a privacy question or request about personal information, write to [email protected] and include enough context for us to locate the relevant correspondence.